Terms of Service

The agreement

These terms, together with our Privacy Policy at /privacy, are the entire agreement between you and myroomplanner about the site and the planner, dashboard, renders, model library and gallery it serves (the Service). They replace anything said earlier. The agreement starts the first time you use the Service.

The Service is a planning and visualisation tool. It does not give professional architectural, structural, engineering or interior design advice. You are responsible for checking that any plan or picture is suitable and safe for your intended use.

Who can use myroomplanner

You must be at least 13, or the minimum age to consent to online services where you live, to use myroomplanner. If you are under 18, a parent or guardian must agree to these terms for you, and they are responsible for your use of the Service, including any plan bought for your account. If you use the Service for a company, you confirm you may bind that company to these terms.

One person per account, and one account per person. You are responsible for what happens under your account and for keeping your sign-in method secure. Tell us at once if you think someone else has used it.

Accounts and ArchitectGPT

You sign in with Google, Apple or an email link. We keep the email address and name your provider gives us so we can find your rooms again. How we handle that information is described in our Privacy Policy.

An ArchitectGPT Pro or Premium subscription includes the matching myroomplanner plan when you sign in here with the same account. That access lasts as long as the ArchitectGPT subscription does. ArchitectGPT's terms govern that subscription and its billing; these terms govern your use of the planner and everything you make in it.

Your licence to use the Service

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own personal or business purposes, in line with these terms. We keep every right we do not expressly grant.

You may not: copy, extract or redistribute the catalog, templates, textures or the models in them; resell or share access to the Service; use bots, scripts or other automated tools to access it or to produce renders; reverse engineer, break, overload or scrape it; use it to build a competing product; use it to infringe anyone's copyright, trademark or other rights; or use it to produce content that is unlawful, hateful, sexual, violent or otherwise harmful.

We may investigate complaints and suspected breaches. Where we think it appropriate, we may report suspected unlawful activity to law enforcement or regulators and disclose account details, usage history, content, IP addresses and traffic data to them as needed.

Plans, billing and renewal

The free plan lets you draw plans, furnish a room from a starter selection, view it in 3D, save two rooms and take watermarked screenshots. Paid plans add the full library, templates, the walk-through, share links, exports without a watermark, and AI renders.

Paid plans are subscriptions billed in US dollars through Stripe, our payment processor. Your subscription renews automatically at the end of each billing period, monthly or yearly depending on the plan you chose, and your payment method is charged the then-current price for that plan until you cancel. The price and billing period are shown before you pay. By subscribing you authorise us and Stripe to charge that payment method, and you agree to keep your payment details accurate.

We never see or store your card details. Stripe's terms apply to payment processing, and we are not responsible for delays, errors or unauthorised transactions on Stripe's side. If a payment fails, we may suspend the paid features of your account until it is settled.

Prices may change for future periods. We will tell you at least thirty days before a price change takes effect, and you can cancel before it applies.

Each paid plan includes a number of AI renders per month, or no limit on Premium. Unused renders do not carry over. A render that fails is credited back. Renders are produced by a third-party model and can take a minute or more; occasional failures are part of how the technology works.

Cancelling and refunds

You can cancel at any time from Plans and billing in your account. Cancelling stops the next renewal; your plan stays active until the end of the period you paid for. Fees already paid are not refunded for partial periods, except where the law requires it.

Deleting your account is not the same as cancelling your subscription. Cancel first, or a live subscription keeps billing. If we close your account for breaking these terms, any remaining plan time and renders are forfeited without refund.

If you think a charge is wrong, contact us first. We answer billing questions quickly and would rather fix a mistake than argue about it. Opening a chargeback for a service you have already used, without contacting us, may lead us to close your account.

Your rooms, renders and models

Everything you make here is yours: floor plans, 3D rooms, screenshots, exports and renders. To the extent we hold any rights in the AI output made for you, we assign them to you. You may use what you make for any purpose, including commercial work, and you take responsibility for how you use it.

So that we can run the Service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, process, back up, resize and display your rooms, renders and models, for you and for anyone you share a link with. That licence ends when you delete the content, except for backup copies that clear on their own schedule.

Finished renders may appear in our public idea gallery with a generic title, unless you keep your renders private from your account. When they appear there, you give us a licence to show them on this site and in its listings for as long as they stay public, and you grant visitors a licence to view and share them through the Service's own features. Turning the setting on removes them from the gallery, although copies already cached or indexed elsewhere may take time to clear.

If you upload your own 3D models, you confirm you own them or have the right to use them, and that they contain nothing unlawful. Uploaded models are visible only to you. We may remove a model that infringes someone else's rights.

Copyright complaints

If you believe content on the Service infringes your copyright, send us a notice through the contact details on this site with: your contact details; a description of the work and where it appears on the Service; a statement that you believe in good faith the use is not authorised; a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorised to act for the owner; and your physical or electronic signature. We remove or disable access to content we believe infringes and close the accounts of repeat infringers.

Our catalog, software and marks

The furniture catalog, templates, textures, software and design of the site belong to myroomplanner or our licensors. The myroomplanner name and logo are our marks; other names mentioned on the site belong to their owners. You may not use our marks without our written permission.

We may change, suspend or discontinue any part of the Service, including specific features, models or the AI provider behind renders, at any time. Where a change materially reduces what a paid plan includes, we will tell you before it takes effect. Please do not build anything that depends on a specific feature or on the look of a specific model version.

AI output

Renders are generated by an AI model from your plan and your words. They are illustrations of how a room could look, not measured drawings, and they can contain mistakes, unexpected details or results that differ from what you asked for. This is an evolving technology, and we make no promise about the accuracy or suitability of any render. Check dimensions in the planner, not in a render, before you buy or build anything.

Ending the agreement

You can stop using the Service at any time and delete your account by contacting us. Either of us may end this agreement on notice to the other. We may suspend or close an account that breaks these terms or puts the Service or other people at risk.

When the agreement ends, your licence to use the Service ends and we delete or anonymise your account data as described in the Privacy Policy. Sections about your content, our rights, indemnity, limits on liability and disputes continue after the agreement ends.

Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT THE LAW ALLOWS. We do not promise the Service will be uninterrupted, error-free or secure, or that any render will match a real room.

Limits on liability

To the extent the law allows, myroomplanner and its owners, staff, contractors and suppliers are not liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, data or goodwill, arising from the Service or these terms, even if we were told they were possible. Our total liability for all claims together is limited to the amount you paid us in the twelve months before the claim, or one hundred US dollars if you paid nothing.

Some places do not allow some of these limits, so some may not apply to you. Nothing in these terms limits liability that cannot be limited by law.

Indemnity

You will defend, indemnify and hold harmless myroomplanner and its owners, staff, contractors and suppliers from claims, losses and expenses, including reasonable legal fees, that arise from your use or misuse of the Service, the models you upload, the words you send for renders, how you use what you make, or your breach of these terms or of any law. We may take over the defence of any such claim, in which case you will cooperate with us. This obligation survives the end of the agreement.

Disputes

If a dispute arises out of these terms or the Service, we will each first try in good faith to resolve it informally. Write to us through the contact details on this site, and give us thirty days to respond before taking any other step.

If we cannot resolve it, the dispute will be settled by binding arbitration administered by the American Arbitration Association under its rules, before a single arbitrator, in English, in Santa Clara County, California, or by video where the arbitrator allows. The arbitrator may award the same relief a court could. Each side pays its own legal fees unless the law or the rules say otherwise. Either side may still bring an individual claim in small claims court, or ask a court for an injunction to protect its intellectual property.

YOU AND MYROOMPLANNER EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. Disputes are resolved one at a time. If this class waiver is found unenforceable for a claim, that claim goes to court instead of arbitration.

You can opt out of arbitration by writing to us within thirty days of first accepting these terms, giving your name and account email and saying you opt out. Opting out does not affect anything else in these terms.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any claim that goes to court is brought in the state or federal courts of Santa Clara County, California, and you agree to their jurisdiction.

If you live in California, you may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

General terms

If any part of these terms is found unenforceable, the rest stays in force and that part is applied as far as the law allows. If we do not enforce a term at some point, we can still enforce it later. You may not assign this agreement; we may assign it to a successor if the business is sold or merged, and we will tell you if that happens.

Notices to you go to the email address on your account, or through the site. Notices to us go through the contact details on this site. We are not responsible for delays or failures caused by events outside our reasonable control, including outages at our hosting, AI, storage or payment providers. You confirm you are not in a country subject to a US embargo or on a US government restricted-party list.

Changes and contact

We may update these terms. When we do, we change the date at the top, and for material changes we tell you on the site or by email before they take effect. Continuing to use the Service after that means you accept the updated terms. If you do not, stop using the Service and cancel any plan before the change applies.

Questions about these terms can be sent through the contact details on this site.