Here to help · Every plan
Contact us
Questions about a charge, your privacy, your account or your room? Send us a message in Support. You don’t need a paid plan.
Sign in with your MyRoomPlanner or ArchitectGPT account to send a message and return to your conversation. New here? You can create a Free account.
Billing and account questions
Describe the issue and the date of the charge if relevant. Don’t send card numbers, passwords or verification codes. You can manage a MyRoomPlanner subscription in Account → Plans & billing.
Privacy and copyright requests
Use Support to request access to or deletion of your data, report a privacy concern, or send a copyright notice. Include the relevant page link and the details of your request. We may need to confirm your identity before taking action.
How messages are handled
An AI assistant helps with common questions. Your conversation is saved and available for review, including when the assistant is unavailable. An AI reply is not confirmation that a refund, account change or data deletion has been completed. You can reopen your messages in Support.